Privacy Policy
1. Introduction
Welcome to Roof Rangers Ltd. We are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.
2. Information We Collect
2.1. Personal Data You Provide
When you contact us, request a consultation, or complete our website’s contact form, we may collect the following information:
- Your name
- Email address
- Phone number
- Address or property details relevant to your enquiry
2.2. Automatically Collected Data
When you visit our website, we may collect technical data such as:
- IP address
- Browser type and version
- Time zone and location
- Pages you view and how you interact with the site
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide roofing services
- Process estimates and consultations
- Improve our website’s functionality and user experience
- Comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information in the following situations:
- Service Providers: With trusted third parties who assist in delivering our services (e.g., subcontractors).
- Legal Requirements: If required by law or to protect our legal rights.
5. Cookies and Tracking
Our website uses cookies to enhance user experience and analyse website performance. Cookies are small files stored on your device that help us recognise you on future visits.
5.1. Types of Cookies We Use:
- Essential Cookies: Necessary for basic website functionality.
- Analytics Cookies: To understand how visitors interact with the website.
You can manage your cookie preferences through your browser settings.
6. Data Security
We take appropriate technical and organisational measures to safeguard your personal data. However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to the processing of your data in certain circumstances
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the latest revision.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Phone: 0800 ROOF ON
- Email: info@roofrangers.co.nz
- Address: 9/486 Jackson St, Petone, Lower Hutt 5010